Pick-up Service

eFetch offers a convenient pick-up service to collect your car from a location of your choice saving you the hassle of driving your car to a service center.

Thorough Inspection

Our expert technicians inspect your car thoroughly and take note of any concerns you may have to ensure that your car is well-maintained and any issues are identified early on.

Detailed Report

You will receive a detailed report via SMS and email for your reference. This report will provide you with an overview of the work done and any issues identified during the inspection.

Customer Support

In case of any questions or issues, our customer support team is available at +968 24578655/info@efetch.om .

Safety Precautions

To ensure the safety of your personal belongings, please remove any valuables before handing over your car.

We strictly adhere to COVID-19 safety protocols, and our staff wear face masks and gloves and take all necessary precautions to ensure a safe and secure service for our customers.

Dedicated Service Advisor

Upon the arrival of your car at our workshop, a dedicated service advisor will be assigned to oversee a thorough inspection and generate a detailed report complete with images.

Comprehensive Health Check

Our team of expert technicians will carry out a comprehensive health check of your car to identify any issues that need to be addressed.

Detailed Report

You will receive a report via SMS and email that provides a comprehensive overview of the health check to help you understand the condition of your car and the work required to keep it running smoothly.

Replacement Parts

If replacement parts are necessary, our parts advisors will source the highest quality components at the best possible prices. A quotation will be promptly sent to you for approval, and no work is conducted without your consent.

Car Repair or Service

Once we receive your approval, the necessary parts will be ordered, and the repair or service of your car will commence.

Overall, at our workshop, we aim to provide a comprehensive car servicing experience that ensures your car is well-maintained and any issues are identified early on. We pride ourselves on our attention to detail, high-quality parts, and personalized service.

Thorough Quality Check

After the car servicing is complete, it undergoes a thorough quality check to ensure that all work has been done to the highest standards. Any issues found during the quality check are promptly sent back to the workshop for further diagnosis.

Road Test

A road test is conducted after the quality check to ensure that the car is running smoothly and to identify any issues that may have been missed during the inspection.

Cleaning Service

Once the car successfully passes the road test, it is taken for cleaning inside and outside. The interiors are vacuumed, and the exteriors are shampooed, washed, and dried to ensure that your car is sparkling clean.

Final Quality Check

Following the cleaning, the car undergoes yet another quality check to ensure everything is in order.

Invoice and Online Payment

After the successful quality check, an invoice is generated, and a link for online payment is sent to you via SMS and email.

Delivery Service

Once the payment is made, we assign a driver to deliver your car back to your chosen location. The driver will conduct a final inspection with you and prepare a delivery report that will be sent via SMS and email.

Overall, at eFetch, we strive to provide a quality service delivery experience that ensures your car is well-maintained and returned to you in the best possible condition. We take pride in our attention to detail, high-quality service, and personalized approach to servicing your car.